Managed Services
Monitoring, updates, backup, security and support – predictable and reliable. One point of contact, clear processes, transparent services.
Monitoring & health checks
Spot issues before they break something: load, services, storage, logs – with clear alerts and defined actions.
- Monitoring of critical systems and services
- Regular health checks & reports
- Capacity planning & performance optimization
Patch & update management
Updates are a process. We plan maintenance windows, test, document and provide security without chaos.
- Planned updates, clear maintenance windows
- Security fixes & hardening following best practices
- Documentation & traceability
Backup & regular restore tests
A backup is only as good as its restore. We test recovery and keep emergency procedures up to date.
- Backup strategy including rotation and offsite
- Restore tests & protocols
- Disaster recovery plan & process optimization
Support, training & clear processes
We solve problems fast – and improve the processes at the same time, so they occur less often.
- Ticket system, remote support, fast response times
- Standardized processes (users, permissions, devices, updates)
- Training for teams & admins
TECHNOLOGY ECOSYSTEM
Strong technology starts with the right ecosystem.
We combine proven enterprise platforms with selected technology partners. This gives our customers clear responsibilities, reliable support paths and solutions that remain maintainable over the long term.
Platforms used every day
Operating, virtualisation, security and network platforms we actively use and support. Selected partner relationships are clearly marked.
Infrastructure partner for internet & providers
A specialised partner for provider infrastructure, connectivity and network projects.
Telephony partner
Together with our specialised partner HOCOM, we integrate cloud and on-premises telephony into the existing IT environment.
Cloud & infrastructure services
Providers whose hosting, network and security services we use in customer solutions. This is a technology reference, not a claim of partnership.
Hardware partners & devices
Selected manufacturers for servers, workstations, notebooks, displays and business devices.
All product names, logos and brands are the property of their respective owners. Their display identifies the technologies used and does not imply any relationship beyond the programme or technology use explicitly stated here.
